FAQs

FAQs

Know Before You Go

Get your Brighton i360 questions answered. These FAQs cover everything from ticketing, to events, to attraction hours, and more. If these do not address your specific need, please don’t hesitate to contact us directly.

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Bookings for Brighton i360

Free Tickets For Ukrainian Refugees

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What discounts do you offer?

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How do I book a wheelchair or free carer ticket?

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How can I book tickets?

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I only have one ticket for my group booking, is that alright?

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My Anytime ticket has a time on it, what does this mean?

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How do I book tickets as a Resident Member?

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I am experiencing problems booking online

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View Guarantee

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I am running late

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Visiting Brighton i360

Free Tickets For Ukrainian Refugees

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Are dogs allowed at Brighton i360?

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Is Brighton i360 suitable for disabled people?

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How can I submit my feedback?

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How do I become a Resident Member?

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Can I just turn up, or do I need to book in advance?

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How long is the experience?

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What time are you open today?

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Are you open today?

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What can you see from the top?

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Gift Vouchers

My gift voucher has expired, can I still use it?

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How many vouchers can I buy?

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Can vouchers be exchanged for other items?

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Can I put a message on a gift voucher?

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How do I redeem a gift voucher?

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How do I redeem a Buy A Gift voucher?

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How do I redeem my voucher?

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Can I buy gift vouchers for specific dates on Brighton i360?

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How long are gift vouchers valid for?

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Working with Brighton i360

Do you work with charities?

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How can my company work with Brighton i360?

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How can I find out about jobs at Brighton i360?

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Events at Brighton i360

How can I keep up to date with all things Brighton i360?

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What types of events can be held at Brighton i360?

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Can I get married at Brighton i360?

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Coronavirus (COVID-19)

Coronavirus (COVID-19)

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Brighton i360 facts

How many people can the Brighton i360 viewing pod hold?

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How tall is Brighton i360?

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Background and Funding

Why did the city council back Brighton i360?

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How much did it cost to build?

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